To respond to any request related to the exercise of your ARCO rights, to revoke the consent you have given us for the processing of your personal data, to limit the use or disclosure of your data, or about the purposes for the processing of your personal data. personal data, we make our Privacy Department available in the following means of contact:

Privacy Policy
Email: citas@otorrinorivasmercado.mx

In order to communicate with you, we need the following personal and contact information in your request:

• Owner's name
• Letter of authorization in case the request is made by someone other than the owner
• Copy of the holder's identification
• Email
• Phone

After receiving your request, you will receive our response within a maximum of twenty business days by the means of contact you provide.

For what purposes will we use your personal data?

The personal data we collect from you will be used for the following purposes that are necessary for the service you request:

• For contact purposes
• For billing and collection
• To offer a medical evaluation, prepare a clinical file, issue prescriptions, offer medical and surgical services.

What personal information will we use for these purposes?

To carry out the purposes described in this Privacy Notice, we will use the following personal information:

• Contact information
• Identification data
• Billing information
• Biometric information

In addition to the personal data mentioned above, for the purposes established in this Privacy Noticewe will use the following personal data considered confidential, which require special protection:

• Datos de salud
• Sexual behavior and preferences.
• Ideologies and religious or philosophical beliefs.
• Ethnic or racial origin

How can you access, rectify or cancel your personal data or oppose its use?

You have the right to know what personal information we hold about you, what we use, and the terms of use we give it (Access). In addition, you have the right to request the correction of your personal information in case it is out of date, inaccurate or incomplete (rectification); That we remove it from our records or databases when it considers that it is not being used in accordance with the principles, duties and obligations established in the regulations (Cancellation); In addition to opposing the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

If you wish to exercise your ARCO rights, you may do so by contacting our Privacy Department through the means established in this notice.

How can you revoke your consent to the use of your personal data?

You can revoke the consent that, in your case, you have given us for the processing of your personal data. However, it is important to note that in all cases we will not be able to fulfill your request or terminate the use immediately, as we may, due to legal obligations, need to continue processing your personal data. You should also consider that, for certain purposes, the revocation of your consent will mean that we cannot continue to provide the service you requested, or the termination of your relationship with us.

To learn about the procedure and requirements for revoking your consent, you can contact our Privacy Department through the means specified in this notice.

How can you limit the use or disclosure of your personal information?

If you wish to limit the use or disclosure of your personal information, you may request it from our Privacy Department through the means specified in this notice.

In addition, we may provide you with specific procedures and mechanisms by which you can limit the use of your personal information. These specific procedures and mechanisms will be informed through the means we use to communicate with you or others that we consider appropriate.

How can you find out about changes to this Privacy Notice?

This Privacy Notice may be subject to changes, modifications or updates arising from new legal requirements; From our own needs for the products or services we offer; Of our privacy practices; Changes in our business model or other causes.

Changes in the Privacy Notice will be reported through our website at the following address: www.otorrinorivasmercado.com